Day 2

Today was a beautiful day here in the desert! This morning started off with me arriving at the office. I was in charge of answering phones and taking down messages for the charter department to return calls. Clair the charter specialist was out for the morning meeting a client so somebody had to answer the phones. Kay the accountant was glad to show me how to take the calls and what to ask to get the appropriate information for Clair to call them back. I spent a lot of the day trying to get all my logins set up for email and many of the other programs the company uses to schedule and quote trips. I also quoted my first trip! I quoted 4 trip pairs from SAN - LAX - SAN and then another from SAN- LAS - SAN then another to SAN - ELP - SAN and finally SAN - PHX- SAN. For those of you that do not know these identifiers they stand for SAN= San Diego, LAX= Los Angeles, ELP= El Paso, PHX= Phoenix. These quotes were for people going to business meetings. I quoted these trips for a broker. All in all it was a good day! I still have a lot to learn though. I am trying really hard to learn all the terminology as well as all the major airport identifiers. I also called several brokers to try to fill a trip for one of Desert Jet's clients. You call the broker, tell them how many passengers, travel dates, where they want to go, and ask for a quote. If it is reasonable and a good company you present it to your client. From what I understand, you do this when you cannot complete a trip for a client. You are trying to gain their business by providing them with other options. That is why it is important you find a good company with nice planes that will be up to par with Desert Jet standards.